Privacy Notice – Volta Aluminum Company Limited (VALCO)

Your privacy matters to us. This notice explains how we collect, use, and protect your personal data when you visit our website.

Effective Date:
Contact Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

1. Introduction

Volta Aluminum Company Limited (VALCO) is committed to protecting your personal data in accordance with the Data Protection Act, 2012 (Act 843).

This Privacy Notice explains how we collect, use, and safeguard your personal information when you visit our website or contact us through it.

 

2. Lawful Basis for Processing

We process personal data only where permitted under law, including:

  • Where you have given consent (e.g., submitting a contact form)
  • Where processing is necessary to respond to enquiries
  • Where required to comply with legal obligations
  • Where necessary for VALCO’s legitimate interests, provided your rights are not overridden

3. Data We Collect

a. Information You Provide

When you use our contact form, we may collect:

  • Name
  • Email address
  • Subject and message content
  • Any other information you choose to provide

b. Technical Information

We may automatically collect limited technical data such as:

  • IP address
  • Browser type
  • Device information

Note: VALCO does not use cookies or tracking technologies on this website.

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries submitted via our website
  • Communicate with you where necessary
  • Improve the functionality and performance of our website
  • Comply with legal and regulatory requirements

 

5. Data Sharing

VALCO does not sell or rent personal data.

We may share your data only:

  • With authorized service providers supporting our website
  • Where required by law, regulation, or lawful request by authorities

All third parties are required to implement appropriate data protection measures.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries and maintain communication records
  • Fulfil legal or regulatory obligations

 

7. Data Security

VALCO implements appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access
  • Loss or destruction
  • Misuse or disclosure

8. Your Rights

Under the Data Protection Act, 2012 (Act 843), you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Data Protection Commission

To exercise your rights, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

9. Data Transfers

Where personal data is transferred outside Ghana (e.g., through hosting or service providers), VALCO ensures appropriate safeguards are in place in compliance with applicable law.

10. Contact Information

If you have any questions regarding this Privacy Notice, please contact:

Volta Aluminum Company Limited (VALCO)
Heavy Industrial Area
Tema, Greater Accra Region
Ghana
Tel:
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.